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We offer our 100% satisfaction guarantee on all orders. Walmart Contacts will pay for you to send back your order with our Free Return Shipping policy. We also have a 30-Day "No Questions Asked" return policy, which means every order can be returned with a receipt within 30 days of purchase for any reason.
We're happy to exchange your eyeglasses (frames and lenses) or refund your money within 60 days with a receipt. And if a doctor changes your eyeglass prescription within 60 days of your examination, we'll replace your lenses at no charge. We also offer a 12-month replacement guarantee for broken or damaged frames or lenses.
Our scratch-resistant coating is included on all lenses at no additional charge. Minimal scratches may occur with normal use and are not considered a defect.
We provide complimentary cleaning and adjustments for any eyeglasses you purchase at a Walmart Vision Center for the lifetime of the glasses.
Essential vision care and screenings by independent licensed optometrists—including but not limited to contact lens exams, children's eye exams, and screening exams—are available in many Walmart stores by appointment or on a walk-in basis.